ST WILFRID’S CENTRE – ON-LINE SHOP

Terms And Conditions

Welcome to the stwilfridscentre.com Terms & Conditions of Use. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern St Wilfrid’s Centre relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term [The Company] or 'us' or 'we' refers to the owner of the website whose registered office is St Wilfrid’s Centre: 524 Queens Road: Sheffield: S2 4DT: Charity Reg. Number 512021: Registered in England The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice and you should check them before you make a new purchase

While we take all reasonable care to ensure that all details, descriptions, colours, specifications and prices of products on this website are accurate at the time of entering the website, neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that any such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

We reserve the right to alter specifications without prior notice. All weights and sizes listed are approximate and to be used as a guide line only. The representations of colour are approximate due to limitations in both the photographic and specifications of different output devices. All goods are subject to availability. Accessories supplied to co-ordinate with the main product may differ in shade; this is normally caused by the manufacturing process and is not a fault.

Your use of any information or material on this website is entirely at your own risk, for which we shall not be held liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

A person who is not a party to these terms and conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any provision in these terms and conditions, but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.

How The Contract Is Formed Between St Wilfrid’s Centre and You.

Please note the display of any product on our website is in no way an offer by us to sell to you. It is your response that is the offer. Once an order has been placed you will receive an order acknowledgement with the details of your order. This does not mean your order has been accepted. Your order constitutes an offer to us to buy a product. All orders are subject to acceptance by us.

Order acceptance and order completion will occur upon your collection of the products ordered unless we have been unable to accept your order or you have cancelled your order.

Non acceptance of an order may occur for the following reasons:-

  • The product ordered being unavailable from stock.

  • Where your offer relates to goods that have been priced / advertised incorrectly from that which we have intended.

  • We are unable to obtain authorisation for your payment.

  • You do not meet the eligibility to place an order as set out in these terms & conditions.

Contract Cancellation – Under Distance Selling Regulations you are entitled to cancel your contract with us within seven working days after the day on which you place your order. If your order has been processed, return costs then become your responsibility. (Please see the returns section of these terms & conditions below)

By placing an order with St Wilfrid’s Centre you confirm that:-

  • You are legally capable of entering into binding contracts.

  • You are at least 18 years old.

  • You have provided your real name, phone number, e-mail address, payment details and any other requested information.

  • Standard Product Delivery Information

Collection Service

St Wilfrid’s Centre offers Collection Service only. Please confirm your collection arrangements via info@stwilfridscentre.org

We give the buyer the assurances they need, in order for them to collect their delivery in a clear timeframe once cleared funds have been received.

If collection is not made within 4 weeks of funds clearing, your purchase will no longer be deemed ‘live’.

These are in addition to the standard £4.95 delivery charge for orders under £49.99.

**These charges do not include out of area delivery surcharges.**

Faulty Goods

All our products will be subject to a 6 month guarantee. This guarantee does not affect your statutory rights. The guarantee is only available to the original purchaser of the item(s) and must be accompanied by the original receipt and is non transferable.

  • We will offer a spare, repair or replacement product free of charge where the product is found to be inherently faulty. A refund will be offered if a replacement is not available

The guarantee covers:

  • All products

  • All parts

  • We will endeavour to provide matching parts for repairs and/or spares, if this is not available we will provide coordinating colours.

  • Where a spare or repair is unavailable St Wilfrid’s Centre will offer a replacement product.

  • St Wilfrid’s Centre may inspect the product and verify fault before offering a spare, repair, replacement or refund.

The guarantee does not cover:

  • Damage caused by non domestic use.

  • Damage caused by failure to follow the user guide and instructions.

  • General wear and tear,

  • Deliberate damage, misuse or neglect.

  • Product which has been modified, undergone an unauthorised repair or used a non approved spare part.

  • Cosmetic damage.

  • Moving parts should be maintained

  • We can provide spare parts and repairs for damages which fall outside the scope of your statutory rights. Prices are quoted on an individual basis.

  • Batteries

Return of unwanted Goods

The right to cancel is a no fault cancellation. If the goods are faulty then the standard statutory rights apply. All our products sold through St Wilfrid’s Centre or over the telephone are covered by the 14 day right to cancel policy. To enable us to authorise a return you must notify us within 14 days from the day after receipt of the goods by contacting St Wilfrid’s Centre (0114 255 5720) or by email to stwilfs@btconnect.com fax or letter stating your order number. Any parcel returned to us without authorisation will be refused. It is the customer's responsibility for the return shipping cost and to take reasonable care and ensure the items returned are received by St Wilfrid’s Centre in the original state, unused and undamaged. Items must be returned by a registered Courier or the Royal Mail for insurance purposes.

Once the item has been processed and authorised, your refund constitutes the amount that you have paid (funds cleared) up to that point in time (i.e. deposit / part payments / full payments made). The refund will be put back into the original payment method that was used. This refund will be completed within 14 days of our receipt of the goods.

Data Protection

We will never give your personal details to anyone outside St Wilfrid’s Centre without your consent. We may analyse your purchase history to provide you with relevant and personalised offers, and information in helping you choose products that are right for you.

Accessibility Policy

This site complies with the latest regulations for accessibility under level A.